Text messages from Apex MD
Apex MD LLC sends text messages only to patients who ask for them inside the Apex MD patient portal. This page shows how that works.
How patients opt in
- The patient signs in to the Apex MD patient portal at portal.apexmd.com.
- The patient enters their own mobile number and taps Text me a code. The screen they see is shown below, word for word.
- We text a 6-digit code to that number. Entering the code confirms the number.
- Once the number is confirmed, we send one confirmation text: Apex MD: number confirmed. You'll get account & care texts. Msg freq varies. Msg&data rates may apply. Reply HELP for help, STOP to opt out.
Giving us a mobile number is optional. Texting consent is never required to receive care or to buy anything, and we never collect it from a list or a third party.
We'll text a 6-digit code to this number. Once it's confirmed, your care team can reach you by text and your body-composition scans can find your profile.
By tapping Text me a code, you agree to receive texts from Apex MD at this number: confirmation codes and care updates. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out. See our Privacy Policy.
What we send
- A one-time code that confirms the patient's mobile number.
- Updates about the patient's own account and care, such as an order shipped, a care plan ready, bloodwork due, or a refill check-in reminder.
We never put health details in a text. Messages point the patient to sign in to the portal. These texts contain no marketing. Examples:
Your Apex MD code is 123456. It expires in 10 minutes.
Apex MD: your order has shipped. Tracking: https://portal.apexmd.com
Frequency, cost and opting out
Message frequency varies with your care. Message and data rates may apply. Reply STOP to any message to stop receiving texts, and START to turn them back on. Reply HELP for help, or email info@apexmd.com. Carriers are not liable for delayed or undelivered messages.
Your privacy
We do not sell, rent or share mobile numbers or text-messaging consent with third parties or affiliates for their marketing or promotional purposes. See our Privacy Policy and Terms of Service.
Contact us
Apex MD LLC
10030 Wellness Way, Orlando, FL 32832
(407) 890-1872 · info@apexmd.com